Below is a list of the most frequently asked questions about our cleaning services. I hope they will be helpful.

What types of cleaning services do you offer in Nigeria?

We offer a wide range of cleaning services, including regular cleaning, deep cleaning, move in/out cleaning, post-construction cleaning, commercial cleaning, and specialty services like carpet and upholstery cleaning.

Is a long-term contract required for service?

Absolutely not. Our services are provided as needed to suit your busy lifestyle. There are no long-term contracts or obligations required.

How do I book your cleaning services in Nigeria?

Booking our services is easy! Simply visit our website and click on the "Book Now" button. Follow the prompts to select your desired service, date, and time. You can also contact our customer service for assistance.

How do you determine the cost of cleaning services in Nigeria?

The cost varies based on the type of service, the size of the space, and any additional services requested. You can find detailed pricing information on our website, or contact us for a customized quote.

What all is included in your cleaning service?

Please review our thorough house cleaning checklist for a list of services we perform for each type of cleaning.

Are your cleaners trained and verified?

Absolutely! Our cleaners undergo thorough training, background checks, and verification processes. We take pride in our team's professionalism and commitment to delivering exceptional cleaning services.

Do you furnish the cleaning supplies?

Yes. We furnish everything needed to clean your home free of charge.

What should I expect on my first appointment?

We will arrive at your home we will be equipped with all the cleaning supplies and equipment needed to thoroughly clean your home. Your first appointment generally takes the longest, as we will need time to get acquainted with a new environment. Subsequent appointments will move along faster.

How often should I schedule regular cleaning services in Nigeria?

The frequency of regular cleaning depends on your preferences and needs. We offer weekly, bi-weekly, and monthly cleaning options. Choose the frequency that best suits your lifestyle.

Can I request a specific cleaner for my service?

Yes, you can! We understand the importance of trust and familiarity. If you have a preferred cleaner, you can request their services when booking, and we'll do our best to accommodate your request.

What areas in Nigeria do you serve?

We proudly provide our cleaning services across various locations in Nigeria. Please check our website or contact our customer service to confirm if we serve your specific area.

Do I need to be home the day of cleaning?

Some customers prefer scheduling cleaning appointments while they are at work or away for the day, while others like to be at home during the process. This is up to you. Regardless of your schedule, you are certain to receive superior housekeeping service - guaranteed!

Can I skip or reschedule an appointment?

If you anticipate needing to change an appointment time, ideally, we would like a minimum of 24 hours in advance. We'll move your visit to another, more convenient time or if you wish, cancel it all together.

How will you enter my home on my scheduled days of cleaning?

We leave this up to you, whatever you feel most comfortable with. 1. You may give us a key. 2. You can leave a key under a door mat the day of cleaning. 3. You can give us the code to the garage. 4. You can leave the door unlocked the day of cleaning.

What if I am not satisfied with my cleaning?

Your complete satisfaction is very important to us. That is why we offer a 24 hour guarantee. If for any reason you are not satisfied with your home cleaning, just simply give us a call within 24 hours of your cleaning and we will return to re-clean the area you are dissatisfied with, at no cost to you.

How do I provide feedback or address concerns about the cleaning service?

We welcome your feedback! You can provide feedback through our website, or contact our customer service directly. If you have any concerns, we'll address them promptly to ensure your satisfaction.

How and when do I pay for my cleaning services?

We require 80% payment after booking and the remaining 20% after the completion of service. We accept bank transfer, debit card payments and payment by check or cash. If you would like to pay for services using your credit card, please visit our payment center where you can pay for your cleaning services online.

Eco quality Service It's Our Guarantee.

  • Professional
  • Affordable
  • Screened Housekeepers
  • Secured